AI
agents
AI agents act as specialized digital assistants that can automate and streamline specific tasks in your business. This can include everything from case processing and HR to customer service, content development, knowledge retrieval, or proposal generation.
- Examples of agents
From automation to decision support
Custom AI agent (RAG)
This type of AI agent is trained on your own data and documents – such as guides, contracts, case files, or internal FAQs. Using RAG technology (Retrieval-Augmented Generation), the agent combines generative AI with fact-based knowledge, enabling it to provide accurate, transparent, and well-documented answers. This makes it ideal for everything from knowledge sharing and support to automated decision support, where traceability back to the source is essential.
Content development
This AI agent generates drafts for articles, newsletters, social media posts, and product descriptions – tailored to your tone, target audience, and objectives. It can be trained on your existing content and integrated into your workflow, for example by suggesting content for recurring formats or campaigns. The agent can be integrated with your CMS or social platforms and – if desired – automatically publish content, making the entire process from idea to publication fully automated.
Lead and sales management
This AI agent manages the initial dialogue with potential customers, answers questions, and gathers relevant information to quickly qualify leads. It can be integrated with your CRM and tailored to your sales process, tone, and target audiences. The agent can suggest products, book meetings, or forward hot leads to your team – enabling you to respond faster and more accurately without compromising the quality of your customer interactions.
Price estimation and quoting
This AI agent helps users get a quick and qualified price estimate based on inputs, rules, and historical data. It can be used both internally and externally and tailored to your business logic, product structure, and discount models. The agent can also automatically generate draft quotes, forward them for approval – or send them directly to the customer – making the sales process faster, more consistent, and less manually intensive.
Email and calendar assistant
This assistant helps draft, respond to, and summarize emails – for example, in relation to customer inquiries, internal coordination, or follow-ups. It can also suggest meeting times, send invitations, and keep track of deadlines and appointments. The assistant integrates with your email and calendar systems and can be tailored to your tone and workflows. The result is fewer repetitive tasks, faster responses, and more headroom in your day-to-day operations.
HR and recruitment
This AI assistant supports HR processes such as recruitment, onboarding, and employee support. It can screen CVs, suggest candidates, generate job postings, and respond to questions about internal policies or employee handbooks. The assistant can be integrated with your HR system and tailored to your company’s tone and culture – freeing up time for tasks that require human judgment.
AI agent for case processing
This AI agent supports and automates parts of your case processing – for example, by analyzing inquiries, retrieving relevant information, and drafting responses or decisions. The agent can be tailored to your rules and data sources, ensuring structure, consistency, and documentation. It is often used as the first step in the case flow, where it prepares the case for a staff member – or handles the entire process for standardized tasks.
Knowledge search
This AI agent makes it easy for employees to find answers in complex documents, internal databases, or intranets. It combines search and language understanding, allowing users to ask questions in natural language and receive precise, context-based answers. The agent can be trained on your own materials and provide documented answers with source references – ideal for support, onboarding, or internal knowledge sharing.
- Benefits of AI
Benefits of AI agents for your business
AI is not a goal in itself – it’s a means to solve concrete challenges and create lasting value. When used correctly, artificial intelligence can transform both daily operations and a company’s bottom line.
At AIgentur, we’ve seen how AI solutions generate measurable benefits across many types of organizations. Below, we outline five of the most important gains our clients typically experience when AI is thoughtfully integrated into processes and systems.
Time savings
AI can take over several repetitive tasks like emails, meeting notes, and data entry – freeing up time for what truly creates value.
Decisions
AI analyzes large amounts of data and uncovers patterns, enabling you to make decisions faster and based on a solid data foundation.
Customer service
AI can ensure fast responses, recommendations, and round-the-clock availability – enhancing both service and satisfaction.
Scalability
AI solutions can easily handle more customers, tasks, or markets – without requiring a proportional increase in staff.
Quality
AI performs tasks the same way every time – without skipping steps or making mistakes that can easily occur with manual work.
- Our process
How we create AI solutions that work in practice
At AIgentur, we follow a structured and transparent process that ensures the solution fits your needs – and creates value from day one. We believe in close dialogue, clear agreements, and continuous quality assurance.
The process is carried out in six phases and can be adapted to both small and large projects.
1. Scoping
2. Approval
3. Development
4. Test
5. Feedback
6. Implementation and onboarding
- Contact us
Ready to get started?
Let's take the first step together
At AIgentur, we meet you where you are and help you turn your goals and challenges into concrete solutions.
You might already have an idea or a specific need. Or maybe you’re simply curious about how AI can be applied in your business.
Either way, we’re happy to have a no-obligation conversation – and show you how a structured and flexible approach can deliver results.
Book a meeting
- Frequently asked questions
From curiosity to clarity in seconds.
What is an AI agent?
An AI agent is a digital assistant that automatically handles specific tasks – typically in areas such as customer service, HR, case processing, or document management. It can understand input, retrieve relevant information, suggest actions, and generate output as if it were a human employee.
What does it take to get started with an AI agent?
You don’t need to have everything in place. We start with a no-obligation consultation where we explore your needs, data, and opportunities together. From there, we tailor both the solution and the process to your reality – and support you every step of the way, from idea to implementation.
How long does it take to develop an AI agent?
It depends on the complexity and availability of data, but many of our AI agents can be up and running within a few weeks. We work in short, testable iterations, allowing you to quickly see results and provide feedback along the way.
Do we need to have data ready in advance?
Not necessarily. We help you make use of the data you already have – and can combine it with AI models that work with limited input.
What does an AI agent cost?
It depends on the complexity and scope of the solution. We always offer a no-obligation assessment and can provide you with a quick estimate.
Can the AI agent be integrated with our systems?
Yes. We have experience integrating with systems such as CRMs, booking platforms, and document management tools – both standard and custom-built solutions.
- Our Testimonials
Hear It from Those Who Know Us Best.
Hazel Lily
Our Client
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Owen Samuel
Our Client
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Daniel Leo
Our Client
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